Student complaint procedures are to be used for the processing and disposition of complaints by students against college employees or other students.

The district procedures regarding student complaints are generally set forth in Title 132F of the Washington Administrative Code (WAC), chapter 132F-121 WAC “Student Activities, Rights and Discipline”.

WAC 132F-121-060, “Student complaints generally”, covers when the procedures should be used, what constitutes a “complaint”, the responsibilities of the college complaints officer, protection against retaliation, and other administrative provisions.

WAC 132F-121-070, “Informal processing of complaints”, covers the informal process that students can use to resolve complaints against college employees or other students.

WAC 132F-121-080, “Formal processing of complaints”, covers the process for student complaints that are made to the college complaints officer in writing, including relevant deadlines.

WAC 132F-121-090, “Additional provisions for grade complaints”, further describes the process for student complaints regarding grades received for coursework, including relevant deadlines.

Copies of chapter 132F-121 WAC may be obtained from the college vice president for student services’ office or accessed on the web at www.seattlecolleges.edu/studentrules.aspx.